Soot behaves differently on porous drywall than it does on non-porous tile or metal, and our Ladd, IL technicians adjust technique accordingly.
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This avoids the streaking that comes from wiping soot with a cloth.
Porous drywall gets different treatment than glass, tile, or metal.
Soot turns corrosive on metal within about 48 hours — we move quickly.
Standard vacuums push soot particles back into the air — ours don't.

Sponges are swapped frequently, since a saturated sponge starts redepositing particulate.
Vacuuming first prevents particulate from smearing once surfaces get wet.
Different chemistry entirely from what porous drywall needs.
Acidic residue on hardware and fixtures neutralized before pitting sets in.
Ceilings get cleaned first so falling residue doesn't recontaminate clean walls.
Cleaned on the same visit, not a separate appointment.
A technician answers and mobilizes the fastest available crew.
Crews arrive with HEPA vacuums and dry-chemical sponges on board.
Surfaces assessed by type before a written price is quoted.
Cleaning proceeds surface by surface with a final walkthrough.
"We tried wiping the soot down ourselves and just smeared it worse across the wall. Their dabbing technique actually lifted it cleanly." — Homeowner, Ladd
"They caught the soot on our kitchen faucet before any real pitting started, which the adjuster said saved us a hardware replacement claim." — Homeowner, Ladd, IL
"I didn't expect the vacuum step to matter, but the carpets ended up much cleaner than our attempt." — Homeowner, Ladd
Wiping tends to smear fine particulate deeper into porous surfaces.
Ideally within 48 hours, since acidic residue starts pitting metal after that.
Surface type determines whether we use dry sponges or solvent cleaners.
Cleaning reduces odor, but persistent smell may need a separate treatment step.
Yes, HEPA extraction handles soft surfaces before any wet cleaning starts.
We keep response times short across Ladd because soot corrosion is time-sensitive.
